Privacy Policy

At the Vaz Lopes Group, we are committed to protecting the privacy and personal information of our clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data in compliance with applicable privacy laws and regulations, including the General Data Protection Regulation (GDPR) in Europe and the applicable laws in the United States. 

1. Information We Collect: 

1.1. Personal Information: We may collect personal information such as your name, contact details, job title, company information, and any other information you voluntarily provide to us. 

1.2. Website Usage Data: We may collect non-personal information about your interactions with our website, including IP addresses, browser type, operating system, pages visited, and referring websites. This information is collected using cookies and similar technologies. 

2. How We Use Your Information: 

2.1. Providing Services: We use the personal information you provide to deliver our services, including assessing your sales processes, developing strategies, providing training, and offering ongoing support. 

2.2. Communication: We may use your contact details to send you relevant information, updates, and marketing communications about our services, events, and industry insights. You have the option to opt-out of receiving such communications. 

2.3. Website Improvement: We analyze website usage data to understand user preferences, enhance our website's functionality, and improve user experience. 

3. Sharing and Disclosure: 

3.1. Service Providers: We may engage trusted third-party service providers to assist us in delivering our services. These providers are contractually bound to protect your personal information and are authorized to use it solely for the purpose of providing their services to us. 

3.2. Legal Compliance: We may disclose your personal information if required by law, regulation, or legal process, or if we believe such disclosure is necessary to protect our rights or the rights of others. 

4. Data Transfers: 

4.1. International Transfers: As part of our global operations, your personal information may be transferred to and processed in countries outside of the European Economic Area (EEA) and the United States, which may have different data protection laws. We will ensure appropriate safeguards are in place to protect your personal information when transferred internationally. 

5. Data Retention: 

5.1. We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. We will securely delete or anonymize your personal information when it is no longer needed. 

6. Your Rights: 

6.1. You have the right to access, rectify, or delete your personal information held by us. You may also have the right to restrict or object to certain processing activities and to data portability. To exercise these rights or for any privacy-related inquiries, please contact us using the information provided below. 

7. Security: 

7.1. We take appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure. 

8. Updates to this Privacy Policy: 

8.1. We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We encourage you to review this Privacy Policy periodically for any updates. 

9. Contact Us: 

9.1. If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using our website contact form. 

By using our services or accessing our website, you consent to the terms of this Privacy Policy and the processing of your personal information as described herein. 

Last updated: 22/06/2023